Policy
Privacy policy
This website privacy policy explains how EarWell Centers handles information collected through this website. How we protect your health information as a patient is described in our Notice of Privacy Practices.
Information this website collects
- Information you choose to give us. If you use the contact form, we receive your name, email address, phone number, preferred office and message. The form sends this to our team by email through an email delivery service; it is not stored on this website. Please do not include dates of birth, insurance numbers or medical details. If you call or email us, we receive the information you share.
- Technical information. Like most websites, our hosting provider and analytics tools record information such as pages visited, how you arrived at the site, device and browser type, and approximate location.
How we use information
To respond to your messages and enquiries, operate and improve the website, and meet legal obligations. We do not sell personal information.
Cookies and analytics
We use Google Analytics to understand how visitors use this website, such as which pages are viewed and how people find us, so we can improve it. Google Analytics uses cookies and similar technology to collect this information, and Google processes it on our behalf under Google’s privacy policy. It does not receive what you type into the contact form.
You can block or delete cookies in your browser settings, or install the Google Analytics opt-out browser add-on. The website still works if you do. Other cookies are used only where the site needs them to work, such as for staff who sign in to manage the website.
Health information
Please do not send medical details through this website, email or social media. Patient health information is protected under our Notice of Privacy Practices.
Children
This website is intended for parents, caregivers and clinicians.
Changes and contact
We may update this policy and will post the date of the latest version here. Last updated: October 19, 2026. Questions: call 214-540-1428.
Questions about privacy
Does this website collect my baby’s health information?
No. The contact form asks only for your contact details and a short message, and asks you not to include medical details. Please share health information only through the secure method our team provides.
Do you sell personal information?
No.
Does this website use cookies?
Yes. Google Analytics uses cookies to help us understand how the website is used. You can block or delete cookies in your browser settings, and the website still works.
How do I ask a privacy question?
Call 214-540-1428.